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Scope of work

Everything the building needs. Written down, then measured.

A real scope of work spells out tasks and frequencies. A vague one produces uneven service and arguments. Below is what we actually do, and what each piece is there to prevent.

How it is run

The scope is custom. The management is not.

Whether your building needs a single day porter or a full overnight crew, every person works under a dedicated on-site account manager, backed by an area manager, operations, and ownership. As your needs change, the program changes with you.

Daily and nightly

  • Restrooms: clean, sanitize and maintain fixtures, sinks, mirrors, toilets, urinals, floors, baseboards, walls, trash, and restock consumables
  • Canteens and break areas: tables, counters, microwaves, trash receptacles, floors, and consumable restock
  • Offices: dust, vacuum, trash
  • Lobbies and common areas
  • Trash and recycling: collect and dispose
  • High-touch surfaces: door hardware, rails, switches, shared equipment
  • Floors: sweep, mop, vacuum
  • Walls and baseboards: wash and clean

Prevents the daily complaints that turn into a vendor review.

Periodic Services and Floor Care

  • Strip and wax
  • Scrub and recoat
  • Carpet extraction
  • High dusting
  • Window washing including sills
  • Vent dusting
  • Hard surface burnishing
  • Scheduled weekly through quarterly, agreed in writing up front

Prevents the slow decline that ends in an early floor replacement.

Day porter

  • Business-hours upkeep across the building
  • Restroom checks and consumable restock
  • Spill response
  • Lobby and entryway touch-ups
  • Break area resets between shifts
  • Support for customer visits, audits, and tours

Prevents a visitor seeing the building at its worst.

Production and industrial

  • Production floor scrubbing and vacuuming
  • Strip and wax in production areas
  • Wipe-down of walls, baseboards, and railings
  • Line cleaning
  • Clean, unobstructed work and production areas
  • Coordination around shift changes and running equipment

Prevents housekeeping findings, slip hazards, and audit exposure on the floor.

Recycling and specialty

  • Collect recyclables
  • Compact and bundle
  • Relocate bundled material for removal
  • Keep work and production areas clear
  • Food-area sanitation
  • Laundry where applicable to the account

Prevents material piling up in aisles and around the docks.

A finished restroom at an HM Solutions account with stone counters and tiled walls, cleaned and restocked
Restrooms are the first thing a visitor judges and the first thing your own people complain about.
A breakroom and cafeteria seating area at an HM Solutions account, tables cleared and floor cleaned
Breakrooms and canteens, turned over between shifts.

Real work, real buildings

This is what it looks like on the floor.

An open plan corporate office with clean carpet, workstations, and common area seating
Open office and workstation cleaning, done around the people using the space.
A freshly finished epoxy warehouse floor
Floor programs that keep a surface looking new for years.
Before and after: an HM Solutions facility cleanup, debris cleared and racking cleaned

Floor care, five real accounts

The floor is the part of your building nobody can fake.

A large industrial service bay with a glossy sealed floor and yellow safety striping
A shop floor mid clean with a mop bucket in frame and the floor still wet
A production aisle with a gloss finish, yellow lane striping and blue standing markers
A servery floor with a high gloss finish reflecting the overhead lights
A cafe and checkout floor with a high gloss finish
An epoxy coated equipment bay floor at an HM Solutions account, reflecting the overhead lights, with yellow lane striping

Terms you should expect

What a good agreement looks like.

Written scope

Tasks and frequencies documented before the first shift. If it is not written down, it is not a scope, it is a hope.

Measured quality

Inspections on a defined scale with photo documentation, plus KPIs you can actually read.

Terms that fit you

Weekly, monthly, quarterly, yearly, and multi-year agreements. We structure the term around your facility and budget cycle, not a one-size contract.

Flexible billing

Different pay periods and payment structures to match how your organization budgets and pays. We work with your process, not against it.

Next step

Let us walk your facility.

No cost, no obligation. We take the time your building needs, from a quick look to a full walkthrough of a large site, give you an honest read, and tell you what we would do differently. Whether you hire us this year or three years from now, you learn something either way.