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About HM Solutions
We don't have contracts, we have partners.
That is not a marketing line. It is the sentence the company was built on, and it is the reason a facility manager can still get the owner on the phone.
The founder
Greg Horne started this in December 2012.
He had already spent more than 25 years in facilities and healthcare janitorial by then, and he had watched the same thing happen over and over: a contractor wins on price, staffs the building with whoever is available, and quality collapses in the third month because there is nobody in charge.
HM Solutions was built to solve that one problem. Put a real manager on site. Hire people as employees instead of contractors. Document the work. Answer the phone.
His view, in his own words: we do not have customers, we have partners. Our success depends on that partnership and on meeting the specific needs of each one. We are committed to their success.
Greg Horne
President and Founder
Our people
W-2 employees, not a rotating cast.
Almost every quality problem in this industry traces back to how the workforce is engaged. Contractors who staff with 1099 labor get exactly what that model produces. We hire our people as employees with full benefits, screen them, train them, and give them a manager. It costs more. It is the entire reason the service holds up.
The other half of it is how the group treats each other. Nobody here is left to sink. A manager short-handed on a Tuesday gets help from a manager two accounts over, without a phone call to the office first. People cover, they train each other, and they push to be the person the rest of the team can lean on. That is not a policy in a handbook. It is just how this group works.
It matters to you for one reason. People who like where they work stay, and people who stay learn your building. That is why the crew in your facility in month eighteen looks like the crew in month three.
Hired
W-2 with full benefits, not subcontracted labor.
Screened
E-Verify, background checks, and drug screening.
Trained
To your building's standard, chemicals, and safety requirements.
Supervised
By a named on-site manager who is there on the shift.
Life at HM
The same care for the person on the floor as the person in the office.
Greg and the leadership team set that tone, and it runs all the way down. Nobody here is a line item.
Ownership knows people by name here, and usually their families too. When somebody has a loss, a new baby, a car that will not start on a Monday morning, or just a stretch where life is hard, this company shows up. Not with a form to fill out. With whatever the person actually needs.
That is not reserved for the home office. A person cleaning a plant floor at two in the morning gets the same consideration as anyone sitting at a desk in Easley. We are a family business, and we mean it in the way that costs something, not the way that fits on a wall.
There is a hard-nosed reason this matters to you as well. Turnover is what wrecks janitorial service. Not effort, not equipment, not intentions. When a contractor cannot keep people, the building pays for it in month three, and every facility manager reading this has lived through that at least once. Treating people like people is the cheapest quality control we have ever found.
Community
Where we work, we live.
HM Solutions is headquartered in Easley, South Carolina, and most of our managers live within a short drive of the buildings they run. We hire locally at every site we open. If your facility supports a community initiative, tell us about it. We would rather be part of it than sponsor it from a distance.
How we work
Built around your facility, not around our package.
We do not sell a fixed program. We evaluate what your building actually needs, build the team and the work program around it, and scale up or down as that changes. Whether it is a single day porter or a full overnight crew, everyone works under your dedicated on-site supervisor.
Cost control
A predictable monthly number that absorbs recruiting, coverage, supervision, and supplies instead of leaving them on your desk.
Asset life
Floors, fixtures, and surfaces maintained on a real periodic schedule last considerably longer than ones that get attention only when they look bad.
A better place to work
Clean buildings run better. Fewer complaints, fewer hazards, better audits, and a facility your own people are not embarrassed to walk a customer through.
Next step
Let us walk your facility.
No cost, no obligation. We take the time your building needs, from a quick look to a full walkthrough of a large site, give you an honest read, and tell you what we would do differently. Whether you hire us this year or three years from now, you learn something either way.